Privacy Policy

What we collect

When you use Citizenly to contact an elected official, we collect:

• Your email address, used to verify your identity before sending your message.
• Your name, if you choose to provide it.
• Your home address or district selection, used only to identify your representative and not stored beyond the session.
• Your IP address, recorded at the time of submission for fraud prevention and audit purposes.
• The message you send, including subject and body, retained for the organizer's audit record.
• Your opt-in preferences for campaign and organization updates.

How we use it

• To send a one-time verification email confirming your intent before your message is delivered.
• To deliver your message to your elected official, with your email address as the Reply-To.
• To provide campaign organizers with a record of who sent messages through their campaign.
• If you opted in, to send you updates about the campaign or from the organizing group.

Who sees your data

The organizer of the campaign you participate in can see your name, email address, IP address, message content, and opt-in choices. Your email address is shared with the elected official as the Reply-To on your message. We do not sell your data to third parties.

Email communications

Verification emails are sent from campaign.citizenly.nyc via Amazon SES. If you opted into updates, you may receive follow-up emails from the campaign organizer. You may opt out at any time by contacting the organizer directly.

Data retention

Submission records, including your email address and message, are retained for as long as the campaign exists. Organizers may delete campaigns, which removes associated records.

Contact

Questions about your data? Contact us at privacy@citizenly.nyc.